Duty-Free Retail Chain Uses The Latest Technology To Increase Productivity And Efficiency

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Introduction

Duty-free Retail Chains had a major challenge of updating their software to the latest version in a small amount of time. Redefine Dynamics helped Duty-Free Retail Chain by developing a web-based POS system to make it easier for customers to buy products while simultaneously making the company less costly.

  • Eliminate failure to replicate information.
  • Customize promotions for the busiest times of the year.
  • Check for stress and compatibility before implementation.
  • Increased business productivity with automation

Challenges

Duty-free Retail Chains had a major challenge of updating their software to the latest version in a small amount of time. With over 20 databases and 65 companies, that wasn't an easy feat by any means.

Databases were massive, ranging from 50-600 GB, and had issues locking up, and deadlocking the system on occasion. In addition, the customer was experiencing pain points in data management between shops because they were using different POS systems at multiple locations.

Apart from it, they would like to have an automatic tool that can do a full Auto-Test of the main Business Transaction and confirm the amount of time interval the system took to complete it. Apart from the above Challenges, they required integration with many other Financial Systems and SAP.

Solution

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Results

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