Duty-free Retail Chain had a major challenge of updating their software to the latest version in a small amount of time. Redefine Dynamics helped Duty-Free Retail Chain by developing a web-based POS system to make it easier for customers to buy products while simultaneously making the company less costly.
 

• Eliminate failure to replicate information.
• Customize promotions for the busiest times of the year.
• Check for stress and compatibility before implementation.
• Increased business productivity with automation

Duty-free Retail Chains had a major challenge of updating their software to the latest version in a small amount of time. With over 20 databases and 65 companies, that wasn't an easy feat by any means.
 

Databases were massive, ranging from 50-600 GB, and had issues locking up, and deadlocking the system on occasion. In addition, the customer was experiencing pain points in data management between shops because they were using different POS systems at multiple locations.

The duty-free Retail Chain was struggling with its challenges and was looking for a dynamic company that could help them. They approached Redefine Dynamics to help them deal with their challenges. We developed a web-based POS system that made it easier to share seamless shopping transactions with their customers across all of the company's stores.
 

We implemented a Web Application to complete the project with less cost than licenses. The company is making it easier for its customers to work remotely. We installed a 3-tier ERP system in their 35 stores, which allowed them instantaneous transactions and accurate information no matter what device they were using. Redefine developed Complaint Management Module, which was integrated with the Sales module.

Auto Generation and E-Mailing of Installation and Warranty data to vendors made the concerned teams very efficient in After Sales Service & Complaint management. We developed Complaint Management Module, which was integrated with the Sales module. Auto Generation and E-Mailing of Installation and Warranty data to vendors made the concerned teams very efficient in After Sales Service & Complaint Management.
 

We also designed a configurable Offer Management Module; this was to manage their offer to the Specific Branch, Product, Duration, etc. After the successful implementation, we integrated their ERP System with an E-Commerce platform. With Power BI, they can keep up with the important figures of their business and get a clear understanding of what's happening.