While struggling with their challenges, Sales India was looking for a dynamic company that could upgrade its ERP system. They approached Redefine Dynamics to help them deal with their issues. We developed a Custom Web POS Application with Web Services, which shared seamless shopping transactions at all their stores.
The Web application Redefine created allowed Sales India to save time and money on licensing fees due to the project being completed at an affordable price. With the 3-tier installation of the ERP System in all 35 stores, they could do transactions seamlessly without any delay. The user had access to the required information simply by logging in remotely from Laptop, Desktop, Mobile Phone, and Tablet.
We developed a Complaint Management Module that was integrated with the Sales module. The Auto Generation and E-Mailing of Installation and Warranty data to vendors made it easier for concerned teams in After Sales Service & Complaint Management. A configurable Offer Management Module enabled them to manage their offer based on the branch, product, and duration.
After successful implementation, we integrated their ERP System with an E-Commerce platform. Power BI Implementation was done to get live Business Dashboards that could give real-time information and the status of the business.